WorkLeaks Have Fallout

WikiLeaks is the equivalent of a mirror which reflects the opening of a national mouth and insertion of a Sasquatch sized foot in it. Right or wrong, whether you are cheering or cursing its discoveries and actions – there are important lessons to be gleaned and filtered down to the corporate and even mom and pop levels of business…
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WorkLeaks Have Fallout

Thanks to Chris­tiane Aman­pour
pop­ping up on my Face­book wall, today I learned that Zal­may
Khalilzad thinks the U.S. Embassy in Kabul needs new staff. This has as
come about as a result of Wik­ileaks releas­ing impor­tant com­mu­niques
it obtained that show how our inter­na­tional staff work and report,
and how they com­mu­ni­cate their opin­ions of their work­ing
rela­tion­ships with others.

I’m not opin­ing on the fact the infor­ma­tion was leaked…

I’m talk­ing about inter­nal doc­u­ments
that expose the kind of work place com­mu­ni­ca­tion that takes place
in every orga­ni­za­tion, how they are man­aged and secured. We all know
cases where a leaked email or memo has been instru­men­tal in break­ing
down con­fi­dence, trust, rap­port and relationships.

You have a depen­dent leader
who needs you for his sur­vival, he is the only leader you have. You
don’t dis­credit him, you don’t under­mine him, unless you have a
bet­ter alter­na­tive.  We haven’t had a bet­ter alter­na­tive than
Karzai, and yet some of our offi­cials have made a sport of malign­ing
him. ~ Zbig­niew Brzezinski

Malign­ing… not a vocab­u­lary word you
hear all that often, but cer­tainly one that car­ries a lot of weight.
Then you have the issue of even very senior peo­ple leak­ing very
sen­si­tive stuff. Some­times the leak is the secret recipe but often
it’s  con­fi­den­tial employee infor­ma­tion that leads to
uncom­fort­able walks down the hall, unbear­able appear­ances in the
employee lounge, stress, sleep­less nights, absen­teeism,
res­ig­na­tion, EEOC com­plaints.. Some­times it’s a hole in secu­rity.

The lessons cur­rently being played out on cen­ter world stage are hard to swal­low but beau­ti­ful and important.

Is your com­mu­ni­ca­tion part of the prob­lem not part of the solution?

Do you use
dis­claimers on sen­si­tive com­mu­ni­ca­tions that clearly indi­cate
they are not to be shared with those not on the orig­i­nal
dis­tri­b­u­tion list?

Does your com­pany hand­book pro­vide clear guide­lines for the dis­sem­i­na­tion of communication?

Are their com­mu­ni­ca­tions float­ing around about an indi­vid­ual that should be addressed with that per­son — in person?

Is trans­parency lack­ing in your orga­ni­za­tion, every­one tip­toes around issues and is there a lot of whis­per­ing going on?

Does every new hire  sign a con­fi­den­tial­ity agreement?

Con­sider learn­ing from a super power
and revis­it­ing the com­mu­ni­ca­tion and con­fi­den­tial­ity poli­cies
in your orga­ni­za­tion before a leak occurs that sheds the light of
poor pro­to­col and unfor­tu­nate embar­rass­ment on it and sends your
cor­po­rate equiv­a­lent to Sec­re­tary of State reel­ing to apol­o­gize to your most val­ued work­ing part­ners and employees.

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