What’s Your Workplace Narrative?


“You have a mental dialogue going on in your head that never stops. It just keeps going and going. Have
you ever wondered why it talks in there? How does it decide what to say
and when to say it? How much of it turns out to be true? 

 What’s your workplace narrative – you know your storyline about your job, your boss, co-workers and the company you work for?

Actually, your narrative goes beyond that – it’s the accumulation
of all your experience and thinking about everything that goes into
your work.  Your narrative is a product of everything you believe or
have experienced that has anything to do with work.

When you tell yourself something like, “There is never enough time to get everything done,”
you are not simply focused on the task at hand. More likely, you are
voicing many accumulated frustrations and the prospect of more to come.
 This is not to suggest that many people are not overburdened,
overworked and overextended. They are.  While there are many reasons for
this – and forces to “blame,” the Voice in your head is the one thing
within your private domain to control.

The Narrative Matters. It can Inspire – It can Deplete

In this blog, we’ve talked about the inner critic that incessantly stalks and drives many of us.  We’ve discussed how beliefs trigger our feelings and shape our actions.  Both of these dynamics create powerful themes that influence the stories we tell ourselves about work, relationships, health, family, what’s possible and what isn’t.  

Because work is such a time-consuming
and identity-shaping theme in most people’s lives, the narratives we
form, over time, are deeply important to understanding our feelings,
values and motivations.

Our narratives are usually very
resilient. They survive despite experiences that challenge them.  What’s
important to remember is that every narrative generates multiple
feelings and behaviors. Most of us don’t act outside of our narratives. Our actions reflect a particular narrative we have about people, places, things and events.

Notice your emotional reactions as you
are reading some sample narratives below. Some may be familiar, some
not. Some may be yours.  The amount of resistance you have to a
particular narrative should be a clue to investigate it further.

  • Unless I work very hard, I won’t succeed.
  • You can’t really trust anyone in the workplace.
  • Mine is a thankless job.
  • I’m just doing this job to pay my bills.
  • Nice (guys) finish last.
  • There’s no fairness in the workplace.
  • It’s all bullshit – everyone lies.
  • Only people who play the game get promoted.
  • My co-workers are incompetent, lazy, etc.
  • My boss is incompetent (a jerk, a liar, etc)
  • My company doesn’t care about its employees.
  • I’ll never get ahead in this job.


I’m not suggesting that some of these
items can’t be “true,” but if you are constantly running these
narratives in your mind, you can’t expect to feel good or perform well
in the process!

The Narrative is the Voice Inside of Your Head

you are like most people, the voice in your head rarely shuts up. It’s
like a constant companion. We try to distract ourselves from the Voice
but no matter what we do it’s rarely quiet. It’s there before we go to
sleep and the minute we wake.  Sometimes the Voice is more demanding
than at other times.  Sometimes the Voice is really bossy, even
dictatorial. Sometimes it’s just annoying.

a simple workplace scenario… You forgot to give a colleague of piece of
information you promised today. You realize it on your way home from
work…. The Voice takes over:

no, I forgot to email Sean with that information! I can’t believe it.
Oh God, I really should have. What’s he going to think? Should I pull
over and do it right now?  I wonder if he realizes it. Maybe he’ll
forget? I could do it when I get home or maybe it’s ok to wait until the
morning?  No, I don’t need to stop the car, now. Later is ok.  How
could I forget it when I made a point of saying it was not a problem?
What’s wrong me? Too much work, too many things to remember.”

unless you have the awareness and the skill to shut the Voice down, it
either continues to run the same tape or shifts to another topic…..

pass the supermarket at this point. Your mind notes that you planned to
stop there on your way home tonight.  The Voice takes over…

I can’t stop now. I have to get this email out. But unless I stop we
won’t have anything for breakfast and I promised the kids something for
dessert tonight. I have to get more organized with the shopping list.
There are other things I need too but I don’t have time.  I should have
done this yesterday.”

So who/what is this Voice and what does it want?
Does it want to be helpful? Does it want to get your attention so that
you change your behavior? Does it have its own agenda? Why is it so
pushy and even mean?  What’s its value?

See the Voice inside your head remembers everything – doesn’t it? It never seems to be forgetful or make mistakes. 

In his brilliant book, The Untethered Soul, author Michael Singer discusses ways to relate to the Voice, “The
best way to free yourself from this incessant chatter is to step back
and view it objectively. Just view the voice as a vocalizing mechanism
that is capable of making it appear like someone is in there talking to
you. Don’t think about it; just notice it.  No matter what the voice is
saying, it’s all the same. If you are hearing it talk, it’s obviously
not you. You are the one who hears the voice. You are the one who
notices that it’s talking.”

The Voice Feeds on Your Narratives

Write down your top 5 narratives –
job/work, money, primary relationships, health, future prospects – and
begin to listen to the Voice more attentively – you’ll see how the Voice
relies on your narrative to give it life.

The Voice also feeds on the past and
the future.  It’s not really concerned with the Now except to tell you
that there is something about the past and future you aren’t noticing.
 When you really start paying attention the Voice, you’ll realize that
there is always a problem.  The Voice is never content.

If you’re not careful, the Voice becomes the narrative. 

What Does the Voice Want?


The Voice is responding to feelings –
usually unexpressed, unexplored feelings. All emotions are energy in
motion (the Latin root of the word for emotions means to move energy).  When those feelings/energies become pent-up and pressures mount, the Voice gets louder and more frequent.

But according to author Michael
Singer, even when you are not particularly bothered by something, the
Voice still talks. You could be walking down the street and it says
things like, “Look at that dog!
It’s a Labrador. Hey there’s another dog in that car. He looks like my
first dog. Whoa, there’s a cool car. It has Alaskan plates. You don’t
see many of them in this area.” 

Singer believes that the Voice makes
us feel more comfortable with the world around us. Like backseat
driving, he suggests that the Voice helps us to feel like we are in more
control of the world than we actually are. To some extent, what the
Voice is seeking is the certainty that doesn’t exist, despite all of our mind’s machinations.

Freedom from the Narrative 

We can free ourselves from the Voice. 
Understanding the complexity of emotions, thoughts and sensory inputs
isn’t easy – but it is possible. The payoff is a quieter, clearer mind
and feelings that don’t feel oppressive.

The first step in freeing ourselves from unhelpful narratives is to define what they are.  Challenging the validity of your narrative is a critical step in this process.  How do you know these themes that organize your behavior and drive your feelings are true?  What are the beliefs that you carry that fuel the narrative? And what needs are you trying to satisfy in keeping the narrative alive?

Once we begin to unravel the grip
of limiting narratives, we can begin the process of forming new ones. 
Designing new narratives doesn’t mean creating far-fetches ideas that
don’t resonate with realities.  It requires subtle exploration of themes
that more accurately express what we truly are and where we want to be.

No doubt, when you try on new, more
empowering narratives, the Voice will become disoriented.  There may
even be some pushback.  But don’t despair, as you’re rewiring your
neural pathways, eventually the Voice will become quieter, less

Remember, the Voice is not YOU.

What’s your workplace narrative? How’s does it affect how you do your work?

As always, your comments, questions, subscriptions, tweets and shares (whew) are much appreciated.  Louise Altman

Partner, Intentional Communication Consultants

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