The majority of staff in the United States are hourly workers who have little to no control over their work schedules. The retail industry has annual turnover of 80–100%. The cost of replacing hourly workers is up to 1/3 of their annual salary.
That’s why when employee engagement is low, it’s vital for businesses to get staff enthusiastic about the organization and the role they play within in.
In 2013, Gen Y made up 25% of the American workforce. By 2025, this number will increase to 75%. To keep this growing group of employees happy, they say they want scheduling flexibility, shared values, immediate feedback, and a positive work environment.
Check out the infographic below, courtesey of When I Work, for more stats on these workforce trends: