Turning Problems Into Solutions

Steven Walling explains how the smart-thinking people in the Portland office of wiki-startup AboutUs turned a noise problem into a healthy solution, wiki-style:

We love our Portland office, with its open floor plan and view of the city. But sometimes the trains next to our building are loud enough to hinder conversation for a few seconds. To use this lost time into something productive, we decided that train breaks were unofficial stretch breaks in the AboutUs office.

Wikis take what would be a bug in other software — the ability of anyone to edit — and turn it into a solution. Making the problem of a little sound interference into a solution for our health was just another application of that kind of thinking.


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