Training That Makes a Difference Isn’t Off-the-Shelf

In my work helping businesses modernize workplace education, often times I’ve been called in well after a new learning initiative has begun – yet nothing much has been accomplished. The problem is usually that the team responsible for training was the last to be consulted about how to develop and implement a program that actually gets results. That’s because in most organizations the learning group is built to respond to requests for training — to be reactive and not proactive.

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