Too Busy to Be Productive? How Chronic Busyness Hurts Business

“I’m busy.”

Do you hear that often? Say it often? We’re all guilty of it. It has become a passable excuse for anything and everything: At home, when your son is trying to tell you about his first goal at the soccer game as you peruse your email on your Blackberry; at the office, when your employees ask for a few minutes to have a conversation. It has become such an automated response …
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