Last week we introduced Zena who will be providing our readers with a series of thought-provoking articles in the coming weeks. She will challenge and inspire you to re-evaluate your business strategies and move your focus forward. Learn more about Zena at the end of this post.
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Odds are, employee costs for compensation, taxes, state and voluntary benefits are the biggest expense in your company. Each employee hour has a cost and a time tracking tool can help you determine exactly how that cost gets spent. Do you know how your employees are spending your time?
Time is a perishable asset. A perishable asset is one that loses value over time. High-tech products that lose popularity quickly, hotel rooms that go unbooked, underutilized capacity, and time, are all perishable assets. Once past, these assets have no further value.
Many companies will track time for payroll processing, to enforce attendance policy or to create customer invoices. All good objectives with real payback.
But it always surprises me that companies stop short of looking into the way time is spent in their organization, especially when a good time tracking solution can provide that insight. As a business manager, if you had a window into the actual use of employee time by project, client, task or location, you could:
• Gain visibility into how employee time is really spent. Are employees spending the bulk of their time in meetings, handling administration and paperwork versus driving revenue activities like sales, customer service or onsite services?
• Identify opportunities to improve processes, reduce costs and increase customer satisfaction. Do the reports show a pattern of increasing time spent on non-customer activities? Is there a way to be more efficient?
• Compare project time estimates against actual project costs. Are you actively tracking project time so you can give employees a project scope and keep scope creep under control? Can your project estimates be better?
• Increase employee work satisfaction by removing inefficient and unnecessary tasks, and shifting resources to understaffed areas. Are there things that your employees are doing that they feel are a waste of time? When you have the actual numbers at your fingertips, find out what is it really worth to make some changes?
If you look at time as a perishable asset, and have employee time tracking systems in place, you’ll get a whole lot more value from your greatest asset.
Are you getting the most value from your greatest asset?
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Zena Brand has a “Passion for Products and Partnerships”. She specializes in developing relationships with Fortune 500 and Inc. 500 companies to drive business growth through better market understanding, productive partnerships and developing products that people love. Prior to pursuing her dream to build a consulting organization, Zena was SVP, Product Strategy for ADP Employer Services. She led development of two partnerships with SAP AG and the highly successful product launch of GlobalView®, ADP’s multinational HR/Payroll solution. She managed product in 12 countries to increase sales and client retention, contributing to doubling the International division revenues in 6 years to $1B. In one five-year period, Zena and her team launched 12 new products – all of which achieved significant commercial success. Zena has an MBA in IT and a BA in Economics.