The Quality of Relationships




I’ve had an article on the social organisation published in the CIPD’s Work journal:


“It’s not just about the quality of individuals, but the relationships between them.”

I also refer to the area I’m increasingly focused on, which extends slightly beyond the content of the book itself:



“We need to be able to navigate the complexities of these different types of group. How, for example, do we manage employee performance and reward people appropriately when they make different contributions – and have different levels of engagement and performance – within the four types of group (hierarchical functions, horizontal project teams, communities and networks)?”

If you have any thoughts or experiences on this I’d love to hear from you.

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  • jon [dot] ingham [at] strategic [dash] hcm [dot] com

I graduated from Imperial College, London in 1987 and joined Andersen Consulting (now Accenture) as a systems development consultant. After ten years in IT, change and then HR consulting, I joined Ernst & Young as an HR Director, working firstly in the UK, and then, based in Moscow, covering the former USSR.More recently, I have worked as Head of HR Consulting for Penna and Director of Human Capital Consulting for Buck Consultants (the HR consultancy owned by ACS).

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