Source: 3 cost-effective ways to boost employee engagement, from the March 2012 issue of CeridianVoice.
With 71 percent of employees “not engaged” or “actively disengaged” at the end of 2011, according to Gallup, most companies can only dream of such a workforce. But with 6 percent of net profits at stake for disengaged companies, according to Towers Watson, employee engagement has become a major business issue.
According to Charles Daye, senior vice president of HR for Ceridian U.S., exploring cost-effective, easy-to-implement HR technology solutions is a great place to start improving employee engagement in today’s economy.
Ceridian suggests that one of these solutions in particular should be added to every HR executive’s to-do list this year; however, I like one of its suggestions in particular: employee self service.
One of the biggest strategies I speak of in how to effectively transform current HR systems for today’s workforce is based on enablement. And with enablement comes engagement.
According to Ceridian, 45 percent of companies are spending some of their budget on employee and manager self-service, according to a recent CedarCrestone survey. With everything from smartphones to Netflix giving consumers more independence, it makes sense that employees want control over their HR information.
Today, HR self-service allows employees to go beyond simply viewing paystubs to taking major actions such as enrolling in benefits, adjusting their payroll preferences and managing their shift schedule, often from anywhere on their mobile devices. “Employees like having the ownership,” said Betty Rifford, corporate payroll coordinator for Huhtamaki Americas, Inc., a Ceridian self-service customer.
Companies with best-in-class workforce scheduling in particular report an average 23 percent higher employee engagement, according to Aberdeen Group. “Workforce management tools significantly decrease the time managers spend on administrative tasks, and help them better track and recognize employee performance,” Daye said. “This gives managers more time to lead people, build trust and foster engagement.”
See how easy-to-implement, cost-effective technologies can help you win The Game of Employee Engagement. For more information, read Ceridian’s post on “3 cost-effective ways to boost employee engagement.”