Technology-Enabled Collaboration is a Force Multiplier

Dennis McDonald looks at the benefits and challenges of technology-enabled collaboration, particularly in R&D environments, but his point about the “force-multiplier” effect is relevant far beyond the R&D labs:

In cost benefit terms, technology-enabled collaboration acts as a “force multiplier.” It reduces the time it takes for an individual to find the solution to a problem. The basic idea is that workers spend less time searching, and more time developing. In basic terms, “knowing the right people” in advance can reduce the time it takes to get questions answered, compared to getting that same question answered by having to start at “square one” without having access to such a network.

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