TLS Continuum Part 31: The Reality of Change Management
I am currently in the process of reading Michael Rother’s Toyota Kata, which brings up some interesting points regarding process… more
I am currently in the process of reading Michael Rother’s Toyota Kata, which brings up some interesting points regarding process… more
Reviews become meaningful only if managers and employees are willing to discuss openly their strengths and weaknesses on a regular… more
In last week’s blog I talked about being willing within the organization to take a chance on trying something new… more
In a survey that was conducted by Deloitte, more than half the executives questioned (58%) believe that their current performance… more
You make a phone call to your credit card company and you get caught in the virtual whirlpool as the… more
On August 28, 1963, Dr. Martin Luther King delivered his iconic “ I have a Dream Speech.” Like Dr. King… more
Throughout this TLS Continuum series I have tried to stress that in order for the TLS Continuum to be successful… more
I am consistently seeing the statistic that 75 percent of all process improvement efforts fail. Why such a high rate… more
In Part 13 of the TLS Continuum Blog series we talked about the necessity of getting out of the corner… more