TLS Continuum Part 70: Its the Process not the end result
Think about your organization carefully and what do you see? Whether you are a manufacturing operation or a service organization… more
decision making
TLS Continuum Part 69: TLS Continuum, Innovation and Society
A couple of weeks ago I posed in the weekly blog whether you are transactional or transformation based. While I… more
TLS Continuum Part 66: The Missing Element in Process Improvement
The United States as a country is losing its way. Many global businesses are losing their way. The educational system… more
TLS Continuum Part 67: Question for the day: Transactional or Transformational?
If we look back in time, we find that whether you call it HR or personnel it has always it… more
TLS Continuum Part 65: 10 Commandments for the Continuous Process Improvement Professional
Commandment #1: Thou shalt become one with the customer/client internally or externally Commandment #2: Thou shalt remember that the… more
TLS Continuum Part 64: What Works? The Customer Experience
In this final installment in this four part series we have reached the step, which the TLS Continuum looks at… more
TLS Continuum Part 63: What Wows? Present meets the future
In last week’s blog I discussed the response to What if? What does our future organization look like to the… more
TLS Continuum Part 62: What if? Imagine the Future
In last week’s blog I discussed the response to the question What Is? The intent was to present you some… more
TLS Continuum Part 61: What is? Reality of the Present
Welcome to the first of four posts that explore the interconnection between design thinking and the TLS Continuum. It is… more