Twenty-one Questions for Great One-on-One Meetings.
If you believe, as we do, that one-on-one meetings are still the best way to build strong working relationships with… more
coaching
Steps in the Coaching Process: Coaching for Behavioral Change
People often ask, “Can executives really change their behavior?” The answer is definitely yes. If the coach will follow these… more
The Paradox of Why Top Performers Fail Under Pressure
You’ve seen it happen before. Maybe you’ve even experienced the stomach-churning, brain-in-hyperdrive feeling yourself. Whether it’s the professional missing those… more
Ten Surefire Reasons to Try Feedforward!
Quality communication is the glue that holds organizations together. By using feedforward—and by encouraging others to use it—leaders can dramatically… more
Why Didn’t You Get Better? You Didn’t Follow-up!
If you want to change, you must follow-up! Learn why this step is so important and how to do it,… more
Respond: Leadership Is a Contact Sport
Learn how to respond to feedback and why the keys are to be positive, simple, focused, and fast! If… more
Two Magic Words – Thank You!
Thanking works because it expresses one of our most basic emotions: gratitude. Not an abstraction, gratitude is a genuine emotion.… more
Leadership Is a Contact Sport: Think
Reversing the order of speaking then thinking to thinking then speaking will do wonders for your relationships both professional and… more
Leadership Is a Contact Sport: Listen
Did you know that 80 percent of our success in learning from other people is based on how well we… more