Super-Charge Your Leadership with These Two Words

happy employees make for happy customers“What do I want most from my boss?” reflected Bill. “A simple thank you would make my day. When he hired me, my boss told me it would take at least two years to turn around the department. I’ve done it in a little more than a year. Would it hurt him to acknowledge what I’ve done?”

Many of us share the same yearning — for our boss to say thank you for a job well-done or to give us a pat on the back for going above and beyond? A recent study found that more than 50% of employees say their boss provides no recognition of any kind.

If you’re a boss, ask yourself when was the last time I told someone on my team thanks, you did a good job on the new product marketing campaign or I appreciate the thoughtful way you handled the Murphy account renewal. If it’s been more than a week, it’s time to get busy!

If your boss is stingy with recognition and saying thanks, there’s little that you can do to change your boss’s behavior. However, you are in complete control of what you do in providing recognition for your employees. You don’t have to be what’s happened to you or how you’ve been treated.

Become a recognition role model

  • If you dream of your boss telling you what a great job you did on the recent budget rework, make it a point to tell one of your employees how impressed you were with something they did. Mention a specific body of work she handled and what you liked the best and why.
  • If you’ve been waiting and waiting for your boss to acknowledge the extra long hours you put to complete a special project, step out of your office right now and thank an employee who has done the same on an assignment you gave him. Tell him what their dedication meant to you and how it helped the organization.
  • If you’re pretty sure hades will freeze over before your boss thanks you for that great money-saving idea you put into practice, start your next staff meeting by recognizing the contributions of several team members. Wouldn’t that be a great way to start every staff meeting – shining the recognition light on team members who deserve a special call-out for their efforts?

Informal recognition that’s sincere, authentic and from the heart doesn’t cost a dime and reaps super-size dividends in employee satisfaction, engagement and productivity.

  • The book 7 Hidden Reasons Employees Leave: How to Recognize the Subtle Signs and Act Before It’s Too Late based on Saratoga Institute studies of employee turnover reports that lack of recognition and inadequate communications were the top reasons employees gave for leaving their jobs.
  • A Towers Perrin Talent Report, Understanding What Drives Employee Engagement , reported that companies with employees who were highly engaged beat the average revenue growth in the business section by one percent, while companies with low engagement fell behind their business sector’s revenue growth by an average of 2 percent.

Drop the first “thank you recognition pebble” into your team’s “morale pool” and watch the positive ripples spread!

What say you?

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