Check out the new book by one of our favorite authors Peter Psichogios

Leading from the Front Line: Learn How to Create Exceptional Customer Experiences.

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Stephen Berlin Johnson Keynote Mindmap

Here at the very friendly Canadian Society for Training & Development annual conference, Stephen Berlin Johnson gave a great keynote telling the story of innovation. In it, he busted the myth of individual inspiration and instead pointed to the contributions of the slow hunch, diverse inputs, and continual communication & collaboration.


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