Check out the new book by one of our favorite authors Peter Psichogios

Leading from the Front Line: Learn How to Create Exceptional Customer Experiences.

Click here to learn more about Peter's new book!

Soren Kaplan #LSCon Keynote Mindmap

Soren Kaplan gave a keynote on innovation that nicely pulled together a number of strands around how to break through some of our cognitive traps.

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