Nathan Gilliat (@gilliatt) has released a new report on Social Media Analysis Platforms for Workgroups covering 21 vendors including Alterian, Attensity, Attentio, Biz360, Brandwatch, Buzzcapture, Digimind, Dow Jones & Co., eCairn, Evolve24, Filtrbox, MediaMiser, Networked Insights, Press Army, Radian6, Scout Labs, Sentiment Metrics, Sysomos, Trackur, Visible Technologies and Whitevector –
As listening to social media transitions from experiment to operation, companies need tools that support groups of people working together. You have options, and the right choice depends on what you’re going to do with it. We reviewed 21 platforms to help you make an informed decision quickly. It’s the most information you will find about these products anywhere.
Our reviews go well beyond the information available on vendor web sites. Vendors answered our 36-question request for information and provided detailed briefings and product demonstrations for their reviews. Most also provided access to their platforms for hands-on testing.
The result is a set of reviews that report not just product features, but which platforms are a fit for which uses. Whether you plan to monitor and respond to customer comments, measure campaign coverage, or mine online opinion, this report covers the platforms that support your objectives.
I had bought Nathan’s earlier report on Guide to Social Media Analysis and found it to be a good starting point for researching the space.
I build and nurture online communities as CEO of 2020 Social. Read my bio, interview me for a media story, invite me to speak at a conference or ask me how we can help you. E-mail me at [email protected], call me at +91-9999856940, or connect with me on Twitter, Facebook, LinkedIn, YouTube, or Slideshare.
