Check out the new book by one of our favorite authors Peter Psichogios

Leading from the Front Line: Learn How to Create Exceptional Customer Experiences.

Click here to learn more about Peter's new book!

Seven Powerful Personalization Principles Infographic

For the past few weeks I have been writing about the Seven Powerful Personalization Principles.

If you missed any, click on the Powerful Personalization Principle below to read more:

1. Be Authentic
2. Be Hospitable
3. Be Empathetic
4. Be Committed
5. Be Competent
6. Be Friendly
7. Be Fun

Remember, you must be equally great at each and every one of the seven principles in order to expect to earn customers, have them buy more, stay longer and positively tell others.

Click here to view a summary of the Seven Powerful Personalization Principles in the infographic below.



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