Check out the new book by one of our favorite authors Peter Psichogios

Leading from the Front Line: Learn How to Create Exceptional Customer Experiences.

Click here to learn more about Peter's new book!

Seven Keys to Sustaining Engagement

Yesterday, I put out a new Napkinfograph and several people asked me to share expanded thinking. I guess a napkin is not enough for everybody. So here it is… The most successful organizations, the most successful training professionals, the most successful leaders know that when they take care of their employees as their most valuable […]


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