Rock Star Recognition!
As a leader, if you buy into the concept that developing internal customer relationships is important in driving top and bottom line results, then I’d like to have you think about this.
If you truly want to create a work group, team division or organization, that produces world-class results, you have two primary roles:
1) Treat your employees like rock stars!
2) Remove obstacles to high performance.
Before you say, “you’re crazy, why should I treat my employees like rock stars?” I’d like you to suspend your judgment for a moment and think about this.
Most organizations spend an extensive amount of time, energy and financial resources to recruit and hire the most talented candidates. Your job as a leader is to develop your employees’ talent and, yes, treat them like stars.