Check out the new book by one of our favorite authors Peter Psichogios

Leading from the Front Line: Learn How to Create Exceptional Customer Experiences.

Click here to learn more about Peter's new book!

On extraordinary capabilities of your employees

Until senior management gets their egos out of the way and goes to the whole team and leads them all together… senior management will continue to miss out on the brain power and extraordinary capabilities of all their employees. At Toyota we simply place the highest value on our team members and do the best we can to listen to them and incorporate their ideas into our planning process. – Alex Warren, former Senior VP, Toyota Motor Manufacturing, Kentucky

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