Microsoft Making Great Strides in Gov2.0

Amir Capriles is the CRM/ERP Strategic Alliances Manager for
Microsoft, focusing on the US Public Sector.  Amir has been around the
public sector for years, nearly 10 years at KPMG and a few years on his
own prior to joining Microsoft just over four years ago.  Amir is the
type of person you need, if you’re Microsoft, helping guide the way in
an environment as complicated as the Federal Government.

I chatted with Amir last week to learn more about Microsoft’s
efforts in the public sector.  While we will talk more in the near
future about focus areas, I wanted to share with you some of the key
points from our conversation. 

  • Microsoft is making great strides in terms of revenue generation
    from the public sector.  In fact, worldwide revenue exceeded $7 Billion
    with revenue from the US in excess of $3 Billion.  This is far beyond
    ahead of where Microsoft has been in the past, they are truly
    gaining traction in this market.
  • While the leading democracies, from a revenue perspective, are
    clearly the english speaking countries of the US, Canada, the UK, and
    Australia, there are real opportunities opening up across the globe. 
  • Some of the major focus areas in the US (and to some degree across the globe), are:
    • “The cloud”.  While not everyone understands what “the cloud” is,
      they often know they want it.  There is a belief that going to the
      cloud will result in cost reductions and architectural
      simplifications.  In my opinion the cloud will remain a focus in the
      public and private sector for the foreseeable future, at least until
      the next paradigm shift occurs (think biological data stores).
    • The consumerization of government.  I continue to say that the
      public sector is not very different from the enterprise.  The same
      shifts we see in the enterprise space are taking place in the public
      sector.  The wish to use social networking tools, to leverage
      non-standard mobile devices, to tie the home/consumer world to the
      public/work world has permanently changed how all of us work.
    • The Open Government Directive.  While I congratulate the President
      and his team for putting this directive forth, it is, as is often the
      case with directives, lacking in detail.  Agencies know they have a
      mandate to change, and timelines within which to do so, but there is
      little in the way of detailed guidance.  The agencies must learn
      on their own.  Microsoft has done a good job of providing guidance in
      this area, expect to see much more of this in 2010 and beyond.  Check
      out their Gov2.0 site for great information.

That’s it for now.  I’ll keep you in the loop on this front as I talk with Microsoft and others. Stay tuned.

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