Managing the unmentionable: What I learned on Twitter this week

Here are some of the things I learned via Twitter this past week.

@JayCross : “You can’t manage things that you can’t mention.”

A person grows as a person in connection with another person, and in no other way” — Teilhard de Chardin; via @technoshaman

Storytelling reveals meaning without committing the error of defining it.” — Hannah Arendt; via @jennifersertl

@hypergogue : “The future of workplace learning (or, saying goodbye to all that rhizome nonsense)”

As an example, if you speak to informed Training & Development strategy people they will all say that we’re seeing a trend towards ‘performance support’ and away from learning. Actually, though, trainers have always worked in ‘performance support’. Trainers have always known they’re there to ‘help people learn’. But many of them failed to spot the hidden end of that sentence – trainers help people to learn how to use performance support systems. ‘Teachers’, by the way, are no different in this respect.

Skype learning – 7 great benefits; by @donaldclark

You can always spot a fabulous technology when it can be used as a verb, like email, text, tweet. I’ll ‘Skype’ you, is one of those wonderful verbs. Over the last two years I’ve been doing voluntary Maths and Science tuition for kids that find these subjects difficult. It’s been a mix of face-to-face and Skype. So what follows is a short comparison between these two techniques.

From facts to data to commons; by @dweinberger

In a world too big to know™, our basic strategy has been to filter, reduce, and fragment knowledge. This was true all the way through the Information Age. Our fear of information overload now seems antiquated. Not only is there “no such thing as information overload, only filter failure” Clay Shirky, natch, in the digital age, the nature of filters change. On the Net, we do not filter out. We filter forward. That is, on the Net, a filter merely shortens the number of clicks it takes to get to an object; all the other objects remain accessible.

“analogy making is at the core of all cognition” Eide Neurolearning

Hofstadter believes that analogy making is at the core of all cognition, and what is especially interesting is how frequently analogies seem to occur in everyday experiences and how complex the parallels can be when suddenly we have a flash of insight, “That’s just like…(something else)”.

Henry Mintzberg on coaching ourselves & learning at HR 2010 World Congress; via @jonhusband

Highlights from these excellent videos:

  • “The Inflated Sense of the CEO” – hero worship is horrible for organizations
  • All MBA grads [without previous experience] should be stamped on the forehead with a skull & crossbones warning: “Not Prepared to Manage”
  • The role of Human Resources (HR) is to be a fifth column in the organization
  • The first thing HR can do is to get rid of the “R” [people are not resources]

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