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Letter From The Front Line

Yesterday I asked the question if your senior leaders think engagement is fluff?

To protect the innocent (boss’ name deleted to protect the guilty) I have not identified the individual who replied to my blog but I did feel compelled to share their reply here:

“Many business leaders don’t get it because they haven’t seen it done. They can’t visualize an engagement culture because they don’t have a system for effectively leading, managing, and coaching their employees. Software “solutions” rule the day for many of them. They would rather deal with “evidence” than people. They would rather trust the latest survey, questionnaire, study, etc. than their frontline leaders. Engagement means involvement, asking honest questions, giving honest input, and suggesting better ways of doing things. Many leaders immediately feel threatened. Many things, most often their egos, are challenged when employees get involved in employee engagement.”

All I can add is Amen!

Peter Psichogios is the President of CSI International Performance Group whose mission is to help companies create engaging employee and customer experiences.Prior to joining CSI International Peter Psichogios served as an executive member of one of the largest Instructional System Association companies in the world. In this capacity, he led all the front-end analysis and worked directly with Dr. Ken Blanchard, leading the large-scale E -Learning and employee engagement initiatives. Peter has been fortunate to work with the who’s who of the Fortune 500 and many of the world’s fastest growing companies, helping them deliver innovative learning, engagement and recognition solutions.

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