Check out the new book by one of our favorite authors Peter Psichogios

Leading from the Front Line: Learn How to Create Exceptional Customer Experiences.

Click here to learn more about Peter's new book!

Laura Overton #LearnTech2015 Keynote Mindmap

Yes, I just did her plenary at [email protected], but there were some differences in emphasis.  A nice overview again of what successful organizations are doing differently.

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