Check out the new book by one of our favorite authors Peter Psichogios

Leading from the Front Line: Learn How to Create Exceptional Customer Experiences.

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Knowing Me Knowing You

Yesterday at work I emailed you. You were [email protected]

Then we had a conversation.

Today you are Joe, father of two kids, rugby fan, pub quizzer and volunteer. And when you’re not doing all that, you help other people make work better.

I prefer today to yesterday, every day.

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