Two weeks ago, I led a half-day masterclass on informal learning and 70:20:10 for staff and customers of the Dutch high-tech consultancy Ordina. This video highlights some of the main points. The masterclass was half a day; the video’s three minutes (plus another minute in Dutch).
“I do things I don’t know how to do in order to learn how to do them. That’s the basis for informal learning — trusting people to do the right thing, to go after it for themselves and take responsibility. This is so different from formal learning. People don’t like being told what to do and they usually don’t remember what they’re told for very long. Informal learning in a nutshell is giving control to the learner and setting up an environment that encourages experimentation and discovery.”