Check out the new book by one of our favorite authors Peter Psichogios

Leading from the Front Line: Learn How to Create Exceptional Customer Experiences.

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In 100 Words or Less: Conformity is Your Enemy!

If everyone is thinking alike, someone isn’t thinking! –General George Patton The quickest way for a manager or leader to stifle innovative and creative thinking is for the leader to discourage the team from disagreeing with each other.  The other quick method for stifling breakthrough thinking is for the leader to always insist that “things […]
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