The Continental case is about the successful migration from an IBM enterprise social network to the Microsoft Office 365 platform for 150,000 employees by facilitating 1,400 volunteer change agents and 350 cross-functional teams including HR, IT and communications.
I also talk about Microsoft 365 linking their inner and outer loops framework to centralised, decentralised and distributed organisations and suggesting the missing piece from Microsoft’s framework is community.
The article is well worth reading, both for insights on social collaboration, and also HR’s strategic, value creating role in developing this, and you can download it here (the whitepaper at the top right).
And of course you can read more in The Social Organization too.
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- jon [dot] ingham [at] strategic [dash] hcm [dot] com