How Zoom Reimagined Its Business During the Pandemic

If you have ever experienced whitewater rapids, you know the exhilarating sensation of making hairpin turns to avoid rocks; changing direction every few seconds; and trusting your team, your very wet, adrenaline-pumped team, as you cut through rushing currents. Few have navigated the treacherous Covid-19 rapids as deftly as Eric Yuan, CEO of Zoom, the now ubiquitous video conferencing technology company. 

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