How to work in the creative economy

We’ve been talking a lot about the shifting nature of work at Change Agents Worldwide, including the determination of some first principles. At the same time, I have been reviewing my thoughts on what kind of organizational change is needed. Gary Hamel says that we are moving from an Industrial to a Creative Economy, which requires more independent workers with initiative, creativity, and passion.

What other changes will this creative economy drive? I see changes on several levels.

  1. Core ideas about valued work:
  2. from producing tangible goods to intangible services;
  3. from looking for best practices to constantly developing emergent practices;
  4. from standardized jobs to being transparent in changing work practices as one learns while working.
  5. The underlying technology that enables work:
  6. from centralized factories to distributed and dynamic workplaces.
  7. Organizational models to get work done:
  8. from centralized physical workplaces, to decentralized and dynamically changing ones.
  9. Distribution and sharing of knowledge about how work is managed:
  10. from schools of business, removed from the workplace, to communities of professionals learning as they work.
  11. The ideology behind business and work:
  12. from the principles of scientific management based on:
  13. hierarchies
  14. standardized practices
  15. specialized tasks and jobs
  16. planning and control
  17. predominantly extrinsic rewards
  18. to an understanding of complexity and the necessity to continuously Probe-Sense-Respond and engage workers by enabling autonomy, mastery and a sense of purpose.
  19. work is changing

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