Eggs and rejections should be done over-easy. Turning down applicants with class pays off in your long-term recruiting efforts and reputation as a great place to work. Your boilerplate “thanks, but no thanks” emails and letters to job applicants may have worked well in seasons of high employment. But in the age of COVID-19 layoffs and furloughs, not so. Empathetic responses to those who’ve interviewed with your company dictate a different approach.