How To Lead When Your Employees Know More Than You Do

In today’s increasingly complex workplaces, leaders need to be experts who can make the best decisions for their team. But how do you succeed at leadership over areas where your expertise is limited? That’s what I’ll be asking my guest, Wanda Wallace, in this episode of Leadership Biz Cafe.

Wanda is the managing partner of Leadership Forum, where she coaches leaders and works with teams to improve leadership capability. Prior to founding Leadership Forum she was the executive Vice President at Duke Corporate Education, Associate Dean of Executive Education at the Fuqua School of Business at Duke University, as well as assistant professor in marketing.

Wanda has worked with American Express, Deutsche Bank, Ford Motor Company, GlaxoSmithKline, Morgan Stanley, and JP Morgan Chase, and has also written several academic publications.

Wanda is also the author of several books, including her latest “You Can’t Know It All – Leading In the Age of Deep Expertise”, which serves as the focus of this episode’s conversation.

Over the course of this episode, some of the things you’ll learn include:

  • What signs to look for to help you know when to rely on your own expertise and when you need to reach out and tap into the expertise of your employees.
  • How leaders can redefine the value they create through their leadership when you need to lead a team of experts who know more than you.
  • How to shift from doing things right to doing the right things (and knowing what those are).
  • Why the idea of climbing the career ladder into leadership roles is actually misleading and can lead you to fail at leadership.
  • Why it’s critical for leaders to broaden their network beyond the people who rely on them for insights or answers.

If you enjoy my conversation with Wanda, please do me a favour and share this episode with your colleagues and employees. You can also share with them our podcast page, where you can not only listen to every episode of my leadership podcast using the built-in player, but you will find links to subscribe to my show on iHeartRadio, Apple Podcasts, Spotify, Stitcher Radio, and Google Podcasts.

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Tanveer Naseer is an award-winning and internationally-acclaimed leadership writer and keynote speaker. He is also the Principal and Founder of Tanveer Naseer Leadership, a leadership coaching firm that works with executives and managers to help them develop practical leadership and team-building competencies to guide organizational growth and development. Tanveer’s writings and insights on leadership and workplace interactions have been featured in a number of prominent media and organization publications, including Forbes, Fast Company, Inc Magazine, Canada’s national newspaper “The Globe and Mail”, The Economist Executive Education Navigator, and the Ritz-Carlton Leadership Center.

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