Defending the status quo.
- “That will never work.”
- “The labor laws make it difficult for us to do a lot of the suggestions [you] put out. And we do live in a lawsuit oriented society.””
- “Can you show me some research that demonstrates that this will work?”
How many of these have you heard?
Tip: When you hear any one of these, ask this question:
“Tell me specifically what information you have that supports why that won’t work in this situation?”
a. Sometimes there is enough evidence to show that certain changes can’t be productively initiated at a specific time and place. Hope is not a strategy.
b. If there is insufficient evidence, then ask the question, “If you were in charge–and had to do it–what would you do to make it happen anyway?”
Direct the individual(s) to begin focusing on solutions instead of problems.