Check out the new book by one of our favorite authors Peter Psichogios

Leading from the Front Line: Learn How to Create Exceptional Customer Experiences.

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How to develop a flexible leadership style

I’m delighted to be sharing today at SmartBlog on Leadership! Feeling adrift in a business world where uncertainty is the norm? Where complex problems bubble up quickly and defy conventional leadership thinking? Where, as CCL’s Nick Petrie writes, “Hindsight does not lead to foresight since the elements and conditions of the system can be in continual flux”? […]

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