Gautam’s post also has implications for how we think about designing communities in general. Basically, Gautam says that communities can be designed to enable four types of communication:
1. From few to many: Blogs
2. From many to few: Ideation platforms
3. Between few: Wikis
4. Between many: Forums and social networks
It’s easy to see that the relationship between the host company and the community members is dramatically different in these four contexts and the choice of a platform will define (and limit) the relationship. It is true for employee communities, but it is also true for customer and partner communities. Fascinating.
I build and nurture online communities as CEO of 2020 Social. Read my bio, interview me for a media story, invite me to speak at a conference or ask me how2020 Social can help you build and nurture online communities. E-mail me at [email protected], call me at +91-9999856940, or connect with me on Twitter, Facebook, LinkedIn, YouTube, or Slideshare.
- How to Reward Employee Contributions in Enterprise Communities?
- When Choosing Your Community Name, Ask: Will Community Members Wear It On Their T-Shirts
- What Are the Biggest Use Cases For Corporate Online Communities?