I’m talking about the type of motivation that leads to intense and sustainable employee engagement.
The type of motivation that creates enabled and aligned front line resources.
Regardless of what your theory of motivation is, if you are a senior executive or front line leader and you want your team to act like owners, then you better develop their skills to enable them to serve customers.
A key question you should be asking yourself if you are a leader is; Are your employees inspired enough, developed enough, and trusted enough to do the right thing, the right way, at the right time for the right reason?
If the answer is no to any of those questions, then maybe this simple infographic can remind you what it takes to motivate.