Getting My SaaSy On: Upgrades

In a previous post I wrote about designing a new compensation product for a Software-as-a-Service (SaaS) software solution but I didn’t explain what SaaS is or why it has business relevance.SaaS is basically a delivery model of business software that lets people use software over the Internet without installing it. The business value of SaaS can be illustrated by talking about software upgrades
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