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Leading from the Front Line: Learn How to Create Exceptional Customer Experiences.

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Free webinar, Wednesday, February 16th

Training Smarter, Working Smarter

Wednesday, February 16, 2011 at 11 AM PST/ 2 PM EST

FREE

Considering the fast pace and super-connectedness of today’s business environment, is the old static classroom really the best place for achieving modern training objectives?

Hear Jay Cross, a leading expert on informal learning, for a far-ranging conversation about how organizations are working – and training – smarter in the network era.

Find out how smart businesses today are reaping the benefits of continuous, peer-to-peer learning and collaboration.

I prefer conversations to presentations. Bring your questions. After the introduction, I’ll be happy to let you hi-jack the session to talk about what’s on your mind.

Attend this webinar to learn how:

  • Work and learning are converging.
  • Informal learning often costs less and delivers more than formal class time.
  • An elevator pitch will help you overcome management objections.
  • Social learning can help you reach training goals faster.

Register

Three people will win copies of the new Working Smarter Fieldbook.

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