Payroll error hits 55,000 EY staff in US
More than 55,000 US staff working for EY had a nasty surprise when they woke up on Tuesday morning and found their latest wages had…well, vanished. The embarrassing disappearance (EY is, after all, an accounting firm), saw wages staff had been paid the previous Friday go AWOL due to an error by EY’s payroll provider, ADP. The mistake meant staff who had already transferred money out of their accounts, or used it to pay bills, were suddenly left overdrawn. In a statement, EY said ADP had “erroneously reversed” its July 15 payroll “impacting our US employees”. It added that it was working urgently with ADP to fix the error. Luckily for staff, EY confirmed it would reimburse anyone given penalties or other bank fees/charges. When the mistake emerged, EY staff took to online forums and message boards to vent their frustration: “Woke up with a bank alert about an overdraft fee, great way to start my day,” said one person on Reddit. Other user said they were now overdrawn as a result of the mistake.