Check out the new book by one of our favorite authors Peter Psichogios

Leading from the Front Line: Learn How to Create Exceptional Customer Experiences.

Click here to learn more about Peter's new book!

Employee Engagement Profit Chain

Great service experiences and customer loyalty are an inside out proposition. Don’t forget the critical elements of the employee engagement profit chain in the graphic below.

As a leader, you need to remove obstacles that impede this chain.

For more on this, here’s another blog I wrote on the employee engagement profit chain.

Employee Engagement Profit Chain

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