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Employee Engagement Friday Factoid #9: Disengaged Performance Management

Zinger Friday Factoid #9: A Waste of Performance Time

According to “Abandoning Performance Scores,” a case study published in March by Bersin & Associates, the company conducted an internal focus group in 2008 that found managers spent an average of seven hours per employee conducting a performance report. Managers spent little of this time, however, in one-on-one interaction with employees. What conversations did take place rarely stimulated discussions of how to improve.


This performance factoid reminds me of the rule from positive deviancy: Never do anything about me without me. Let do less tick boxes and ticking people off and more off the ticks of the clock in meaningful interaction.

David Zinger is a global employee engagement expert who uses the Pyramid of Employee Engagement to help organizations and individuals achieve full engagement.

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