Earn Your “Change Chips” Early

If you want to change an organization, you start by changing the patterns in which people talk together, the things they talk about, the frequency of their contact and the makeup of those who overhear them.” –Art Kleiner, Who Really Matters

I would add: Start doing those things before you need acceptance for a new initiative.

Change Chips Are Earned Up Front

Most change models start at the point where someone shares a new vision or plan, then asks for enthusiastic support. But we’re all poker players (whether we know it or not). We spend time unconsciously earning or collecting chips based on the frequency and quality of our interactions. When it comes time to ask for something, that stack of chips can mean a make-it-or-break-it hand. It looks like this:


So What Does This Mean?

If we’re in a position to initiate something new or different, the time we’ve invested  building solid relationships can determine our ability to gain support and moment.  The leader who spends time playing corporate video poker may revel in his individual genius–but lacks the relational chips needed to convert that genius into action.

What are you doing today to build the stack necessary for a successful change?

Are you “starting change before it starts?”

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Steve has designed and delivered leadership and communication programs for some of the world's largest organizations, and has more than 30 years in training, development, and high-level executive coaching. His Roesler Group has created and delivered leadership and talent development internationally for corporations such as Pfizer, Minerals Technologies, Johnson & Johnson, NordCarb Oy Ab, and Specialty Minerals--Europe. Steve is currently involved in the latest update of his Presenting With Impact program, a cross-cultural presentations workshop that has been delivered on five continents to more than 1,000 participants representing nearly 60 nationalities.


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