Post from: MAPpingCompanySuccess
In the popular vernacular, the expression “mea culpa” is an admission of having made a mistake by one’s own fault (one that could have been avoided if the person had been more diligent).
Mea culpa are two of the most powerful words any manager can say—as long as they are authentic.
They offer no value if they are uttered insincerely or as a means to an end.
Publicly taking responsibility for an error, let alone a real screw-up, is the mark of a good leader, a great manager and a true mensch.
How often have you said ‘mea culpa’ and meant it?
Flickr image credit: ZedBee | Zoë Power