We talked about some of the current challenges people are facing which are often still around old ERP systems, getting people to enter data correctly etc, but which we need to shift into higher value cognitive tasks, once technology is able to make all these things easier for us.
Our challenges in making this shift include the availability of these digital tools, and perhaps the right people to use them, but mainly the time / priority to make best use of them.
So whilst we might think initially that our key recruitment challenges involve data nerds, increasingly an even more important need is people who can process all the data and insight which can be made available to make appropriate decisions – which is why I always talk about the need for ‘wisdom artists’ rather than data scientists!
And people who understand people and can influence them to take account of their decisions. Attitudes rather than just skills. Storytellers, anthropologists. And people who can collaborate with each other – we often have the right people we need, so again, the new need is for the right teams.
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