Customer Service: Idleness or Innovation?

Customer Service SurveysCustomer service is not a new concept; it’s as old as basic business. The traits and characteristics of customer service have evolved over thousands of years into what they are today because companies have embraced innovation. What may seem like a basic customer service concept now wasn’t even a thought twenty, or maybe even ten years ago. Are your customer service techniques pushing the boundaries of innovation? Or, are you waiting idly until a competitor’s superior service forces you to change?

Below are several innovative ideas that are adaptable to many different industries. See if these can be used in … Continue Reading…


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