Creating intense employee engagement is about commitment. It’s not about a program of the month. Here’s a few questions you should ask yourself. In fact, download the image below as a reminder to yourself.
Are the interests of your leaders aligned with the front line? Really?
Does everyone in the organization have the opportunity ongoing development and acquire meaningful skills?
Are your employees doing the right thing every time, even when no one else is looking? That’s how you know they are engaged.
Don’t settle for another program. Lead from where you are and make sure these things are happening. Your customers will thank you by becoming raving fans.
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