Consumers, what are your support preferences?

Did I mention that I will be speaking about Social Support Communities at Parafest ‘10?  I am spending time chatting with some of the larger Enterprise companies in the world to bring you more information on that front and I know you will find the session valuable.  However, I want to go beyond the Enterprise perspective and better understand what real consumers expect, want to help?

Of course  you do. :-)   I have put together a very simple survey that I would love your feedback on.  It should take you less than a couple of minutes to answer the survey, just remember to answer the survey from the perspective as you, the consumer.  I will leave this survey open until the end of March (or until I need to give Parature my final presentation).

Please take the survey by navigating here.

Thanks everyone, hope to see you in Las Vegas.


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Filed under: Social Support Communities Tagged: CRM, Social Strategies, SSC

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