@TomGram1 – “Resources not courses”. A new mantra.
“5% of interactions account for 90% of misery” – Rob Cross on how energy spreads across an organization. – via @ActivateN
In my experience, stock is best made by collecting, organizing, and expanding upon flow. You gather your bits, combine them, and then turn them into something new. But this process requires being able to get at your flow.
65% of Americans say news organizations focus on unimportant stories rather than on important ones (28%).
Nearly one-third—31%—of people say they have deserted a particular news outlet because it no longer provides the news and information they had grown accustomed to.
Complex systems contain changing mixtures of failures latent within them.
Hindsight biases post-accident assessments of human performance.
Human operators have dual roles: as producers & as defenders against failure.
All practitioner actions are gambles.
Human practitioners are the adaptable element of complex systems.
Human expertise in complex systems is constantly changing.