Communication: Meaning Is In The Response

“We see things not as they are, but as we are.”
   –H.M Tomlinson

Meaning is in the Response You Get

We often deal with new

ideas, with changing how things are done, with trying to persuade others

about our point of view. The longer you’ve lived, the more you realize

the number of obstacles to people automatically accepting and absorbing

your information.

Maybe the greatest single stumbling block to real

communication is the one-sided nature of speaking.

I know that you already know about this:

intellectually. But let’s face it:  Most of us concentrate on what to

say and how to say it. In our zeal to  get our message across we forget

that at the other end of our message is a real, live person with her own

zeal, goals, and concerns. These may not coincide with ours, especially

at the moment when we are about to start communicating our new

ideas.

Inluence Blog Graphic.001

So, Do This:

1. Openly acknowledge the areas of similarity

first.

2. Re-state

why you are together and what you hope to accomplish.

3. List the areas of

disagreement or fuzziness. Don’t discuss them yet, just list them.

4. Identify and work

through the items that have the least value or emotional attachment.

This creates a quick track record of successes.

5. Get to the tougher ones,

with this important element:

Explain why it is important to you.

It’s a lot easier to work

together when you understand the deeper issues involved. Without this,

you aren’t really operating at a human level–you are just exchanging

information whose underlying realities may be much more sympatico and

understandable than the statement given on the surface.

Remember: Meaning

is in the response. The deeper, more honest the response, the

more chance you have of understanding the truth of each other’s reality.

How do you approach these

kinds of situations?

_____________________________________

Leadership Carnival Alert! Thanks to Sharlyn Lauby, the Leadership Carnival Anniversary Edition is filled with advice and thoughts you won’t want to miss.


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Steve has designed and delivered leadership and communication programs for some of the world's largest organizations, and has more than 30 years in training, development, and high-level executive coaching. His Roesler Group has created and delivered leadership and talent development internationally for corporations such as Pfizer, Minerals Technologies, Johnson & Johnson, NordCarb Oy Ab, and Specialty Minerals--Europe. Steve is currently involved in the latest update of his Presenting With Impact program, a cross-cultural presentations workshop that has been delivered on five continents to more than 1,000 participants representing nearly 60 nationalities.

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Communication: Meaning Is In The Response

“We see things not as they are, but as we are.”   –H.M TomlinsonMeaning is in the Response You GetWe often deal with new
ideas, with changing how things are done, with trying to persuade others
about our point of view. The longer you’ve lived, the more you realize
the number of obstacles to people automatically accepting and absorbing
your information.Maybe the greatest single stumbling block to real
communication is the one-sided nature of speaking. I know that you already know about this:
intellectually. But let’s face it:  Most of us concentrate on what to
say and how to say it. In our zeal to  get our message across we forget
that at the other end of our message is a real, live person with her own
zeal, goals, and concerns. These may not coincide with ours, especially
at the moment when we are about to start communicating our new
ideas.So, Do This:1. Openly acknowledge the areas of similarity
first.2. Re-state
why you are together and what you hope to accomplish.3. List the areas of
disagreement or fuzziness. Don’t discuss them yet, just list them.4. Identify and work
through the items that have the least value or emotional attachment.
This creates a quick track record of successes.5. Get to the tougher ones,
with this important element: Explain why it is important to you. It’s a lot easier to work
together when you understand the deeper issues involved. Without this,
you aren’t really operating at a human level–you are just exchanging
information whose underlying realities may be much more sympatico and
understandable than the statement given on the surface. Remember: Meaning
is in the response. The deeper, more honest the response, the
more chance you have of understanding the truth of each other’s reality.How do you approach these
kinds of situations?_____________________________________Leadership Carnival Alert! Thanks to Sharlyn Lauby, the Leadership Carnival Anniversary Edition is filled with advice and thoughts you won’t want to miss.
Link to original post

Steve has designed and delivered leadership and communication programs for some of the world's largest organizations, and has more than 30 years in training, development, and high-level executive coaching. His Roesler Group has created and delivered leadership and talent development internationally for corporations such as Pfizer, Minerals Technologies, Johnson & Johnson, NordCarb Oy Ab, and Specialty Minerals--Europe. Steve is currently involved in the latest update of his Presenting With Impact program, a cross-cultural presentations workshop that has been delivered on five continents to more than 1,000 participants representing nearly 60 nationalities.

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